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Category: Orders
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Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P-018-2022-Smt. Sreelakshmi, Ernakulamn-Order 17-06-2022

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The sanctioned load for the appellant is 103.75 kW and Contract Demand is 80 kW. On 12-07-2021, the Anti-Power Theft Squad (APTS), Ernakulm unit together with the officials of KSEB Ltd., Electrical Section, Udayamperoor inspected in the premises of the appellant and found that there is an anomaly of reversal of voltage at 2 phases in the CT circuit. In the three CTs one is cast resin type and two are wire wound type. The respondent connected a parallel meter for some time and found that the meter is under reading around 37%. Site mahassar was prepared in the presence of appellant’s representative. Subsequently, a letter claiming Rs.62,63,677/- was given to the appellant towards short assessment charges, stating that the CT connection interchanged in two phases. The appellant filed a petition before CGRF, Central Region, Ernakulam and the Forum in its order dated 18.02.2022 ordered that the petitioner is bound to pay the short assessment bill issued by the Licensee. The respondent shall grant 12 months instalments as requested by the petitioner. Aggrieved by the decision of the Forum, the appellant filed the appeal petition before this Authority. Following decisions are hereby taken: (1) The appellant is liable to pay the short assessment bill amount. (2) The respondent shall grant 60 numbers of monthly instalments without interest to pay the short assessment bill by the appellant to the Licensee. (3) The order of CGRF, Central Region in OP No.46/2021-22 dated 18-02-2022 is modified to this extent. (4) The Licensee has to device a proper and rugged system to ensure that the meters and CTs are connected properly and also ensure that the periodical inspection and testing of meters as specified in the Kerala Electricity Supply Code 2014 is meticulously followed.
P-016-2022-Sri. Sujeesh Kumar.S., Ernakulam-Order 31-05-2022

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Muthalamada (East) Ksheera Vyavasaya Co-operative Society, the appellant is involved in milk reception from farmers, testing, dispatch of milk to milk union, payment and account keeping at Muthalamada Panchayath. The appellant filed petition before this Forum with regard to classification of Tariff. The appellant had approached CGRF in OP No. 141/19-20 and OP No. 21/ 21 - 22 complaining exorbitant bill of Rs.4,15,164/ -, the short assessment bill of anomaly in the tariff assignment and wrong classification. The co-operative society was initially provided with VB agricultural tariff which was subsequently changed to VII A Commercial tariff on the basis of observation noted by the audit wing of the Licensee. The Deputy Chief Engineer (TRAC ) had also clarified that the tariff applicable is LT- VII (A). Accordingly, vide order dated 30.06.2020 and 30. 12.2021, CGRF directed that the appellant is liable to pay the bills and also mentioned that the appellant is to approach KSERC for a final order in the matter as the issue is in connection with fixation of Tariff. a) The appellant is liable to remit the bill as raised by KSEB Ltd. b) The tariff currently applicable is VII A as it is the tariff applicable for milk chilling plants. c) The appellant may approach KSERC as the issue is in connection with fixation of Tariff
P-015-2022-Smt. Vasanthakumari Amma.P., Kollam-Order 31-05-2022

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The appellant has paid required cost for the work with regard to obtaining service connection with a support post. The distribution licensee had effected the connection by using PVC weatherproof wire with support pole from the nearby LT post through a narrow path way used by the three consumers including the appellant by avoiding property crossing, since the petitioner failed to produce the consent from the owner of nearby property. The appellant filed a request to refund the amount paid by him as ECSC for providing service connection using support post, since casuarina wood log was used for giving the new service connection instead of a WP support post was not used for giving the service connection. After the completion of the construction works, the appellant filed a petition before CGRF, Southern Region, for getting the refund of the amount paid as a ECSC for providing WP support post and the Forum in its order dated 03-02-2022 rejected the petition. Aggrieved by the decision of the Forum, the appellant filed the appeal petition. 1. The Order of CGRF, Kottarakkara dated 03.02. 2022 in OP No.63/20211 is quashed. 2. The new support post erected for effecting service connection shall be dismantled & removed at the licensee's cost and KSEB Ltd. shall effect supply from the existing post by making use of a suitable side cross arm for maintaining safety and avoiding property crossing. 3. Th e consumer shall bare the cost of the cross arm as necessitated by KSEB Ltd for effecting the supply. 4. The amount collected by KSEB Ltd for the erecting the new support post shall be adjusted towards the cost of the required cross arm and the balance shall be refunded to the consumer.

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