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Category: Orders
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Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P-027-2022- Sri. Sijurajan, Kozhikode-Order 11-08-2022

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The respondent approached the appellant to convert the temporary stay to permanent, the appellant not permitted them to do so. The temporary stay wire tied to the trees without any consent of the appellant. The CGRF(N) vide order dated 15-02-2022 states that the Forum cannot interfere over a case which is pending before the ADM for property crossing and case is dismissed. Vide order dated 04-04-2022, the ADM, Malappuram ordered to permit KSEBL to install permanent stay wire inside the property of the appellant. Aggrieved by the decision of CGRF(N), the appellant filed the appeal petition to this Authority and decision is taken as follows: (1) ADM, Kozhikode has issued the order as per Section 16 (1) of Indian Telegraph Act 1885 and hence, this Authority cannot interfere. (2) As an alternate technical option, if the appellant construct a compound wall in concrete strong enough, the respondent may tie the stay wire in the hook provided in the concrete compound wall.
P-026-2022- Smt. Shahida N. Neeliyatt, Malappuram-Order 11-08-2022

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Appellant demanded to shift the line over the road, avoiding crossing of her property and approached Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikode vide OP No.45/2021-22. Aggrieved by the order of the Forum, the appellant filed the appeal petition to the Authority and decision is taken as follows: The matter is pending for the decision of ADM and the respondent agreed that the decision of ADM will be implemented. On getting the decision of ADM, Malappuram, the same is to be implemented by the Licensee.
P-033-2022- Smt. Arya Antherjanam, Malappuram-Order 10-08-2022

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The appellant forced to use the diesel engine as the electric supply was not connected, which resulted to huge expenditure for the appellant. The service line length required is only 31 M, but KSEB prepared an estimate including an additional post, which is objected. The appellant approached the CGRF-NR and CGRF ordered vide that if the consumer has provided the support strong enough to connect the service line, then the Licensee has to connect the service wire for pumps and then the estimate is to be revised without post. If the support is not strong enough for this, then the consumer has to pay for the post and the line is to be extended accordingly. The aggrieved appellant filed appeal petition and the Authority takes the following decision: (1) The appellant will erect a concrete post with a ground clearance around 4 M near the pumphouse and the Licensee shall extend the service connection to the pumphouse without any delay. (2) The service connection estimate of the Licensee is to be revised accordingly. (3) The order of CGRF, Northern Region in OP No. 33/2021-22 dated 07-02-2022 is modified to this extend. (4) The Licensee has to device a proper system that all the officials should comply with regulations strictly and officials at fault are to be penalized.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
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Ernakulam, Kerala-682 016
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