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Category: Orders
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Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P-051-2022- Sri. M. Padmanabhan, Palakkad- Order 19-10-22

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The appeal petition is in delay in the enhancement of CMD at Uppala Traction Substation bearing consumer number 30/8392. The Contract Demand of Uppala Traction Substation is 5 MVA and they applied to enhance the Contract Demand to 8 MVA during January 2020. The Traction Substation is receiving power supply in 110 kV at two phase and converting into single phase 25 kV for providing power supply requirement of electric trains. As all the trains were converted into electric trans, the power requirement has increased and hence, the demand increased and applied to the Licensee for the enhancement. Now, the Licensee is charging penalty on excess MD and Railway is paying the penalty when it is legally requested for the enhancement. The appellant filed the appeal petition to this Authority and decision is taken as follows: (14) The Licensee has to make initiative action to complete the doubling of the Transmission line between Konaje – Mancheswaram. The Chief Engineer shall call a meeting of M/s. KPTCL and M/s. Southern Railway and appreciate the importance of this project and impress upon them for an early completion. The enhancement of CMD may sanction accordingly. (15) The appellant shall divert a portion of traction load from Mangalore to Uppala to the newly commissioned substation to reduce the overloading of Uppala. (16) The appellant has to take initiative to modify the Traction Distribution System to balance the load in three phase and also to achieve power system stability. (17) The appellant has to conduct a detailed LFS and assess the distortion and take necessary steps to control these parameters within the permissible limit. (18) The prayer of waiver of penal charges of the excess of contract demand is denied.
P-047-2022-Sri. T.K. Ayyappan, Kollam - Order 16-9-22

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Appellant had filed a complaint at Electrical Section to shift the stay from his property which was installed by the licensee without his consent. The Licensee asked him to remit Rs.34,780/- for shifting the stay wire from the present position to another place of his property. Appellant approached CGRF (SR) and CGRF ordered that the respondent has to execute by collecting only labour charges and the cost of the material, if any, is to be borne by the Licensee. The respondent had revised the estimate to Rs.27,577/- charging only the labour charges. Aggrieved by the decision of the Forum, the appellant approached this Authority and following decisions are taken: 1. The Licensee has to reposition the DP structure by shifting one of the pole to the other side and then shift the stay wire to the side of property with least disturbance to the appellant with immediate effect. 2. The appellant is liable to pay Rs.8,000/- to the Licensee as part of the labour cost for this shifting work. 3. The appellant has to give permission to shift the stay wire to the side of his property or it will be treated as deemed to be consent for the stay wire erection. 4. The order of CGRF, Southern Region, Kottarakkara in OP No. 87/2021 dated 23/06/2022 is modified to this extent.
P-050-2022- Smt. Shabna Vikas, Kozhikode - Order 26-9-22

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The appellant planned for an expansion of the unit and hence, applied for HT service connection with all documents with contract demand of 200 kVA on 02-03-2020. Appellant asked two months’ time for completing their HT power connection works. The Licensee responded only on 05-06-2021 after 9 months. Agreement was executed only on 22-11-2021. HT connection is effected only on 14-06-2022 by the Licensee. The appellant was constantly charged with huge amount under the head “other charges”. The appellant filed petition to CGRF and after hearing the case, CGRF(NR) issued order dated 30-05-2022 directing the respondent to effect the HT connection within one week after the appellant clearing the outstanding dues. The HT service connection was connected on 14-06-2022. Aggrieved by the decision of CGRF(N), the appellant filed the appeal petition to this Authority and decision is taken as follows: 1) The Licensee is required to examine and assess the quantum of delay as per the provision happened from the side of the Licensee or from the Officers of the Licensee and ascertain the compensation applicable to the appellant and shall be settled within a period of two months from the date of this order. 2) Licensee may enquire and to fix the responsibility of such delays and also device a mechanism to ensure that the officials of the Licensee shall complied by the Regulations.

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