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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
Misuse of Tariff. Energy used for new activities of the Unit. P/227/2011-C D Salimkumar-Palarivattom.

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Industrial tariff obtained for DTP work. The business activity changed in due course to film editing which attracts a higher tariff. The consumer informs the Licensee. Inspection done and a short assessment bill issued for the previous 2 years. Dispute over the period of assessment.
Consumer’s meter faulty. Complaint for Refund of excess amount paid.P-239-2011-K X Lonan- Thevara.

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The complaint of meter fault was entertained lately by KSEB. Request for refund of excess amount remitted to KSEB. Dispute over the determination of the meter faulty period.
Delay in getting the monthly bill. Complaint-P-230 of 2011- S K Unnikrishnan Nair- Palarivattom.

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The new Meter Reader (MR) takes the reading and issues the spot bill directly. But the lease holder of the shop questions the identity of the MR and refuses to accept the bill. He lodges complaint to the AE. The Bill was forwarded to the registered consumer, the owner of the shop. The person was issued a copy of the bill when he approached office again.By this time the due date of the bill was over and he was required to pay late fine. Dispute.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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Send an email to info@keralaeo.org

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Consumers should submit  petitions to CGRF first before appealing Ombudsman.

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