KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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Category: Orders | ||
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Files: 1327 | |
Orders of Kerala Electricity Ombudsman in pdf format |
The appellant’s electric OH line shifted along the route suggested by him on work deposit basis. The neighbours complained that the newly shifted line crosses into their property slightly and the same line was shifted along their passageway without obtaining their consent and requested to remove the crossing. The KSEB officials have issued a demand notice as shifting charges of the work of the electric lines. This is the cause for the appeal. |
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A live electric connection was disconnected, without conducting the enquiry who is the registered consumer, whether the service connection is being enjoyed by owner or occupier, whether the request made for dismantling a live electric connection form part of a civil dispute between owner and occupier etc. It is decided that the electric connection shall be restored within 24 hours. |
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The shifting of the electric line was done by the respondent without obtaining the consent of the petitioner and against his verbal objection. As a result of the alleged shifting of electric line, the supply to the consumer was interrupted for two days and has caused hardship to the consumer and he is eligible for compensation for the deficiency of service. |
KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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