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Category: Orders
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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Malfunctioning of meter – short assessment bill issued based on the inspection of APTS –P/330/2012 – Sasidharan P S, Thiruvankulam.

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The meter of the consumer has recorded less reading, as the wires from two phases of Power Supply given to the meter interchanged, by mistake from the part of KSEB, while installing a new CT meter. The consumer disputed the readings obtained or the error noticed in various tests of the meter and hence questions the validity of error percentage reported after the Test done on the meter. It is directed to revise the bill as per the average consumption of the consumer prior to the meter change. The consumer is bound to pay the energy charges for the actual energy he has consumed and the licensee can recover the amount so undercharged.
Unauthorized additional load detected during inspection conducted by KSEB officials – short assessment bill – P/333/2012 – Ramachandran, Guruvayoor.

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Unauthorized additional load detected during inspection conducted by KSEB officials – short assessment bill – P/333/2012 – Ramachandran, Guruvayoor.
Arrears of electricity charges – request of the consumer for one time settlement, waiver of MD charges and cancellation of amount charged for non-installation of TOD meter – P/ 280/2012-P.K.KeralaVarma, Kozhikode.

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The consumer has defaulted in paying electricity charges for a long period and the KSEB had disconnected the service connection due to non-payment of arrears.The consumer has not availed the benefit of one time settlement granted to him by KSEB previously. The Govt. order granting MD waiver to closed industrial units is not applicable to appellant since his factory was in service during the period in question. The plea to withdraw 25% extra charged in the bill for non-installation of TOD meter also find no merit and hence rejected. Since this is a long pending issue, time is extended to avail the benefit granted to the consumer by the Board. Ordered accordingly.
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KERALA ELECTRICITY OMBUDSMAN
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