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Category: Orders
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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Erection of a Stay and Wire in the property of the complainant without his consent – P/323/2012 – P P Viswanath, Pathanamthitta.

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The complaint is that the new Stay and its Wire erected in his property touches the rubber trees planted and is causing danger to his life and also prevent tapping of the rubber trees. The Stay was erected by KSEB to rectify the slanting of the electric post standing on the roadside and also to set right the sagging of the electric OH line crossing the road to the other side. The Forum held that the KSEB has erected stay even after it was objected. The KSEB ought to have approached the Dist. Collector and acted after getting suitable orders. The Officials are found to have exceeded their power.
Tariff fixation - Commercial tariff assigned by KSEB to a consumer – revision of tariff to domestic ordered by CGRF – P/313/2012 – AEE, Electrical SubDivision, Kuravilangad.

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The consumer approached CGRF praying for tariff revision of his building, used for accommodating senior citizens, from LT VII A commercial to LT VI D or LT I A- domestic, as he is running an old age home in his building. The CGRF gives direction to KSEB to revise the tariff to LT I A (domestic), if the consumer produces a residential certificate from the Panchayath. The Board has filed a writ petition before Hon.High Court which was disposed with direction to file an appeal before this Forum. It is revealed that the consumer has not registered his institution with the Govt. as an old age home or no inmates are residing at present there. The present owner of the building is a registered charitable society and hence it is decided to assign tariff applicable to convents, LT VI A till the consumer produce the Govt approval.
Wrong calculation of multiplication factor while billing - short assessment bills issued - P/308/2012 – M/S CheriyanVarkey Constructions (P) Ltd, Kochi.

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The APTS team during its inspection had detected that the multiplication factor (MF) of the meter taken for the reading was wrongly noted as 20, when the actual MF to be applied was 40. The consumer questions the MF detected as 40 and the raising of the bill for the undercharged amount of a dismantled temporary connection. Also raised the limitation bar under Sec. 56(2) of Electricity Act, 2003. It is established that the consumer was billed only half of his true energy consumption during the disputed period and the consumer is bound to pay the electricity charges for the actual energy he has consumed.

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KERALA ELECTRICITY OMBUDSMAN
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Ernakulam, Kerala-682 016
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