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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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Shifting of the electric line without consent and interruption of supply – P/300/2012 – Jolly Joseph, Kudara, Kollam.

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The shifting of the electric line was done by the respondent without obtaining the consent of the petitioner and against his verbal objection. As a result of the alleged shifting of electric line, the supply to the consumer was interrupted for two days and has caused hardship to the consumer and he is eligible for compensation for the deficiency of service.
Unauthorized extension and connection of additional load – P/269/2012 – Antony SRT, Kochi

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The consumer had applied for additional load and regularized the same. The APTS inspection conducted just after the regularization of additional load, had detected an unauthorized extension and also unauthorized load in the premises of the consumer. The main point of dispute is whether the unauthorized load detected is one and the same that was regularized earlier. The petition was remanded to the Assistant Engineer to review the case and decide the issue afresh as per law.
Unauthorized additional load and penal bill issued and further penalization for energy charges portion – P/273/2012 – Abdul BasheerM.K., Aluva.

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The APTS team of KSEB detected UAL and penal assessment made was remitted by the consumer. The audit wing of KSEB has pointed out that the penal fixed charges were collected from the consumer for using UAL and no proportionate energy charges have been charged for the period in question. The consumer has challenged the fresh short assessment bill issued for collecting the proportionate energy charges for the UAL availed.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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Consumers should submit  petitions to CGRF first before appealing Ombudsman.

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