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Category: Orders
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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Change of tariff and short assessment bill issued - Complaint– P/355/2013 – Mohammedali Kozhikkal, Malappuram.

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The KSEB has changed the tariff of the consumer, from LT IV to LT VI B and issued a short assessment bill being the difference between the tariff rates. Later, based on the order of CGRF, the KSEB reassigned the consumer’s tariff under LT VII A commercial and issued short assessment bill. The consumer is seen engaged in multiple activities like running an industrial unit, a computer institute, conducting various other training courses etc. The consumer is allowed to segregate the different institutions and apply for eligible tariff for each purposes.
Disconnection of an electric connection on a multiple services provided – dispute on the actual consumer number to be disconnected– P/340/2013 -Leela K, Kayamkulam.

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The consumer has defaulted payment of bi-monthly bill one electric connection (out of 5 nos.) given to her shops. The consumer disputes that she has remitted the charges of the electric connection she is using for her ration shop. The KSEB says that the said Con. No is given to her Telephone booth which has defaulted payment. The consumer alleges that the consumer Nos. of the two shops were mutually interchanged while replacing the faulty meter of one connection by KSEB. Held that the KSEB have indulged in abuse of power in disconnecting the electric connection of the consumer, violating the rules in force and also allowed the litigation cost to the appellant.
Wrong application of multiplication factor for billing monthly bills of the consumer – short assessment bill issued – P/352/2013 – C.A.Basheer, Perubavoor.

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The KSEB has wrongly taken the Multiplication factor of the Meter of the consumer, used for billing purpose as 20 instead of the actual value of 30. The consumer was issued a short assessment bill, on the ground that he was undercharged in his monthly bills. The Petition was dismissed as the raising of the short assessment bill is found to be in order.
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