KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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Category: Orders | ||
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Files: 1307 | |
Orders of Kerala Electricity Ombudsman in pdf format |
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The appellant Shri. Mammathukkutty is a Consumer of Licensee (KSEBL) under the Electrical Section, Punnayarkulam, having Consumer No. 1157038020248. The connection is a Domestic Connection with tariff LT 1 A and the power was connected on 04/05/2024. The bills for the consumer were raised on bimonthly basis and the reading for 2/24 was taken on 3/2/24 and that of 4/24 was taken on 4/4/24. The meter reading for the month of 6/24 was taken on 7/6/24 and then the consumption recorded was 641 units and accordingly bill amount works out to Rs. 5598/-. Then based on the complaint from the consumer the bill was revised calculating the consumption for 60 days considering the average daily consumption as 10.015 units. The consumption for 60 days was arrived as 601 units and the bill was revised of Rs.5271/-. The appellant was not satisfied with the method of calculations of the Licensee and approached CGRF by filing the petition. The CGRF had issued order dated 31/07/2024 completing the procedure. This petition was filed to this Authority as the appeal to the CGRF order. |
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പരാതിക്കാസ്പദമായ കണക്ഷൻ പരേതനായ വി.എൻ. സഹദേവൻ എന്ന വ്യക്തിയുടെ പേരിലുള്ളതായിരുന്നു. വൈദ്യുതി നൽകിയിരിക്കുന്ന കെട്ടിടം വി.എ.ൻ സഹദേവനും സഹോദരനായ വി.എൻ ശശീന്ദ്രനും കൂടിയുള്ളതായിരുന്നു. വി.എൻ. സഹദേവൻ മരണപ്പെട്ടതിനാൽ അനന്തരാവകാശി അദ്ദേഹത്തിന്റെ ഭാര്യയായ ശ്രീമതി. ചന്ദ്രലേഖയാണ് . എന്നാൽ ഇപ്പോൾ കണക്ഷൻ വി.എൻ ശശീന്ദ്രന്റെ പേരിലേയ്ക്കു മാറ്റിയിട്ടുണ്ട്. അതിനാൽ ഇപ്പോഴത്തെ ഉപഭോക്താവ് ശ്രീ.വി.എൻ ശശീന്ദ്രനാണ്. Consumer No 1155473008502 ആയി നൽകിയിരുന്ന കണക്ഷൻ ഗാർഹിക ആവശ്യത്തിനുള്ളതായിരുന്നു. 7/2010 ൽ ലൈസൻസിയുടെ ഉദ്യോഗസ്ഥൻ വൈദ്യുതി, നിർമ്മാണ പ്രവർത്തനങ്ങൾക്കുപയോഗിക്കുന്നു എന്നാരോപിച്ച് ഏകപക്ഷീയമായി താരിഫ് LT 1 A യിൽ നിന്നും LT 7 A യിലേയ്ക്ക് മാറ്റി.14/08/2014 ൽ അത് 6F ലേയ്ക്ക് മാറ്റുകയും അധികമായ തുക ഉപഭോക്താവിൽ നിന്ന് ഈടാക്കുകയും ചെയ്തിരുന്നു. 1/2018 മുതൽ അവിടെ ഒരു സോഫ റിപ്പയറിംഗ് യൂണിറ്റ് ആരംഭിച്ചതിനാൽ താരിഫ് LT IV industrial ലേയ്ക്ക് മാറ്റാൻ ആവശ്യപ്പെട്ടിട്ട് അതു 2020 ൽ മാത്രമാണ് മാറ്റിനൽകിയത്. കൂടാതെ 8/2018 മുതൽ 12/2018 വരെയുള്ള കാലയളവിൽ Door lock revision എന്ന ഇനത്തിലും ഭീമമായ തുക ഈടാക്കിയിരുന്നു. ഇങ്ങനെ അമിതമായി ഈടാക്കിയ തുക തിരികെ കിട്ടാൻ വേണ്ടി 2020 ൽ ജനകീയ അദാലത്തിൽ പരാതി നൽകിയെങ്കിലും ശരിയായ പരിഹാരം ലഭ്യമായില്ല. അങ്ങനെ CGRF ൽ പരാതി നൽകുകയും, CGRF നടപടികൾ പൂർത്തിയാക്കി 7/08/2024 ൽ ഉത്തരവാക്കുകയും ചെയ്തു. അതിന്റെ അപ്പീലായിട്ടാണ് ഈ പരാതി ഓംബുഡ്സ്മാൻ സമക്ഷം സമർപ്പിച്ചിട്ടുള്ളത്. |
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The appellant Shri. M.Muhammed Haji is a HT Consumer of the Licensee with Consumer No. HTB-16/1631 having contract demand of 70 KVA under the Electrical Section, Kozhikode Central. The HT connection was connected on 1987. Before getting said HT Connection, two LT Connections were availed by the appellant in the same building because of urgency. The building is a 5 story building in which the basement is partially rented for shops, Ground floor is car parking and reception, Second Floor is occupied by a Bank. Third floor is occupied by an Insurance company and Fourth floor and Fifth floor is for a Hotel. Five more LT Connections were also availed for this building out of which two LT Connection were dismantled. At present One HT Connection and Five LT Connections are existing. On 11/08/2020, the appellant requested to reduce the contract demand of his HT Connection to 40 KVA. As the electrical wiring scheme was changed, the appellant was asked to obtain the Energisation Certificate from the Electrical Inspectorate. The Electrical Inspectorate on inspection, had directed the appellant to avail single point supply to his building which means the LT Connection are to be removed and HT Connection is to be retained. Petitioner was not interested for the same and filed petition to CGRF vide OP/051/2020-21 and then appeal to Kerala State Electricity Ombudsman which numbered as P/042/2020. The Ombudsman had issued order dtd 28/06/2021 stating the following: 1.Both Licensee and appellant jointly take steps to get approval of Electrical Inspectorate. 2.After getting the approval from the Electrical Inspectorate rectifying the defects of the metering system, appellant shall be given the benefit of lower contract demand. 3.The adjustment in the payment shall be done only after regularization of connections in the building and rectifying the defects of the system. The appellant has not taken any action to obtain the Electrical Inspectorate approval stating that it is the responsibility of the Licensee. The wiring modification, etc are to be done by the Consumer and Scheme is to be submitted to the Inspectorate by the Consumer/Owner. The word jointly in the order is to carry out the responsibilities by the concerned parties which are to be executed as per the regulation. The necessary power distribution system modification of wiring if any and submission of details of Electrical Inspectorate etc are to be done by the Consumer. Without completing the responsibilities the appellant again and again approached various Judicial Fora to delay the actions. The appellant again approached CGRF as OP/95/2022-23, and then OP/23/2024-25. Both these petitions were rejected and disposed off stating no merit in the case. The appellant has filed petition to the Kerala State Electricity Ombudsman as an appeal to the Order of CGRF dtd 13/08/2024 on OP/23/2024-25. It is also noted that the appellant had filed petition to Honourable High Court of Kerala as WP(C)/31751/2022. The prayer in the High Court of Kerala is for directing the respondent to comply with the Orders of State Electricity Ombudsman. The appellant also filed petition to KSERC for non compliance of Ombudsman's Order by the respondent which has been disposed off on 13/11/2023. The question is whether this petition is maintainable or not? as per the regulations. |
KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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