KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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P/105/2015 Smt. Nafeesa Kadiyangad P.O., Perambra Kozhikode. | ||||||||||||
The appellant is a consumer having consumer number 14290 under the electrical section Perambra North under LT VII A tariff. The dispute relates to an exorbitant bill amounting to Rs. 24715/- issued by the respondent to the appellant for the consumption of 2455 units for two months. Aggrieved by this, the appellant approached the CGRF, Kozhikode with a petition in OP No. 85/2014-15 which was dismissed and allowed to remit the bill amount in ten equal installments, on 23-11-2015. Not satisfied with the above order, the appellant filed this appeal petition before this Authority on 22-04-2015. It is decided to quash the short assessment bill amounting to Rs. 24,715/- and directed to revise the invoice based on the average consumption for the subsequent 3 billing cycles with effect from 24-01-2014. The total amount (Rs. 24,715/- + Rs. 3,409/-) remitted by the appellant may be refunded or adjusted against the future bills. Appeal is allowed. CGRF order set aside. |
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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