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Category: Orders
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Orders of Kerala Electricity Ombudsman  in pdf format
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P/078/2016 Sri. Arun R Chandran, Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of the appellant’s three phase service connection is 12001 having 34.300 kW connected load under LT VI F tariff and is under the jurisdiction of Electrical Section, Vadakkanchery. The appellant is paying the current charges regularly without any due or delay. But the respondent as per the invoice dated directed the appellant to remit an amount of Rs. 87,350.00 being the short assessment based on the findings that the meter was sluggish during the period from 09/2014 to 04/2015. An objection against the demand was filed before the Assistant Engineer but he did not allow the petition and rejected without quoting any valid reason or regulations. So the appellant had approached the Hon’ble CGRF (NR) by filing a petition in OP No. 65/2016-17. The Forum vide order dated 09-09-2016 directed the respondent to re-assess the short assessment based on the average of 3 billing cycles after the replacement of meter and to issue a fresh bill based on the above only for a period of 2 billing cycles. Based on the above order, the bill of Rs. 87,350.00 was revised to Rs. 22,037.00. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. In view of the above findings the revised short assessment as per the order of CGRF for Rs. 22,037.00 is hereby quashed. The order of CGRF in OP No. 65/2016-17 dated 09-09-2016 is set aside. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
P/077/2016 Sri. Arun R Chandran, Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of appellant’s three phase service connection is 17633 coming under the jurisdiction of Electrical Section, Mudappallur. The connected load of the appellant is 24.10 kW and tariff is LT VI F. The appellant is paying the current charges regularly without any due or delay. But the respondent as per the invoice dated 29-02-2016 directed the appellant to remit an amount of Rs. 28,806.00 being the short assessment based on the findings that the meter was sluggish during the period from 06/2014 to 07/2014. An objection against the demand was filed before the Assistant Engineer but he did not allow the petition and rejected without quoting any valid reasons. So the appellant had approached the Hon’ble CGRF (NR) by filing a petition in OP No. 28/2016-17. The Forum dismissed the petition vide order dated 09-09-2016. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. In view of the above findings the short assessment issued to the appellant for Rs. 28,806.00 is quashed. The order of CGRF in OP No. 28/2016-17 dated 09-09-2016 is set aside. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
P/067/2016 Sri George Joseph Kottayam.

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The appellant, Sri George Joseph, is a consumer having service connection for conducting a computer centre with consumer number 8692 under the jurisdiction of Electrical Section, Paika. The appellant had complained many times before the KSEB authorities regarding supply interruption in his locality. Due to the power failure and the interruption caused heavy loss and damage to the computer equipments. Since the grievance of the appellant was not redressed, he approached the CGRF, Kottarakkara. The Forum disposed of the petition vide order No. 134/2016 dated 05-09-2016 directing the respondent to take necessary steps to avoid frequent supply interruption. Not satisfied with the works done by the licensee in compliance with the above order, the appellant has approached this Authority with this appeal petition. In the result, the respondent is directed to complete the works as proposed on a war-footing basis for providing uninterrupted supply to the appellant along with similarly placed other consumers. The question of compensation of Rs. 2 Lakhs claimed by the appellant, this Authority is not empowered to take a decision as to the right of the appellant to claim compensation and to decide the amount of damage sustained by the appellant in this regard. That question is left open. The appellant is at liberty to approach the appropriate Forum for the damages if he so desires. The order of the CGRF in order No. 134/2016 dated 05-09-2016 is upheld. No order as to costs.
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