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Orders Files: 1353
Orders of Kerala Electricity Ombudsman  in pdf format
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P/039/2025, Sri. Biju Itty & Smt. Jessy Biju

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The petitioner Shri. Benny Thomas is the representative of the Owner of the property. The property is owned by Shri. Biju Itty and Smt. Jessy Biju. There is an LT three phase service connection bearing consumer no. 1157495006926 registered in the name of Vincent M.K (Major), Mattappallil, Lakkattoor under LT IV A tariff for an Industrial Manufacturing unit. The property along with industrial unit was sold out by Mr. Vincent and now it is owned by Shri. Biju Itty & Smt. Jessy Biju. Shri. Benny Thomas has taken this premises and the buildings on lease for running an industry which produces the Rubber blocks under the name Aiswarya Rubbers. The LT three phase power availed from the Licensee for the functioning of the industry with connected load 53 KW. This petition is filed by the present owner and represented by Shri. Benny Thomas. On 22/10/2024, the APTs unit of Kottayam along with the officials of the Electrical Section, Kooropada had conducted a surprise inspection of the meter panel and the installation of the said factory. They found that the CT used is with CT ratio 200/5 and then multiplication factor would have been 40. The billing of this consumer was done considering the MF as 20 instead of 40. The meter replacement of this connection was done on 04/01/2019 and the data base would have been corrected after the meter replacement. The MF of the CT also would have been wrongly entered during this time. Then the short assessment bill have been served to the consumer for Rs. 12,48,292/- for a period from 02/2019 to 10/2024 around 5 years and 9 months. The consumer had objected the short assessment bill and filed the petition to CGRF and CGRF issued order dated 29/03/2025 on completing the procedures. Aggrieved by the order of CGRF, this appeal petition is filed to this authority.
P/038/2025, Sri.P.K Gopinathan

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The appellant Shri. P.K Gopinathan is a domestic consumer with consumer no. 1145297009161. The connection is in LT three phase under the Electrical Section Chirayinkeezhu, with connected load 7.280 KW. The connection was initially in the name of his wife Smt.Leena and then transferred to the appellant. The appellant had installed a roof top solar with capacity 10KW and connected to the Licensee’s grid on 2021. Consumer who was billed bimonthly has been changed to monthly billing as the appellant has become a prosumer. Before April 2024, the domestic consumption did not exceed the generation in the solar plant. The appellant is demanding that the payment for excess energy imported to the Grid is to be settled by the Licensee in the same way of they are collecting the energy charges from the consumer. The payment for the excess supplied is not settled in time and making the payments after the delay of many months without interest. In May 2024, the consumption was higher the production in solar plant and the Licensee has realized Rs.11056/- from him. There was banked energy around 6000 units with the Licensee for a period from 01/04/2023 to 31/03/2024, which was un paid while billing during May 2024. The appellant is requesting for the release of excess amount charged for 05/2024 as well as interest for the delayed payment for the banked energy. The appellant had filed the petition to the CGRF and CGRF issued order on 14/03/2024 stating that the petitioner is liable to remit the charges as billed by the Licensee.Aggrieved by the decision of CGRF, this appeal petition is filed to this authority.
P/035/2025, Sri.Tony Thomas

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The appellant Shri. Tony Thomas is the Managing Director of Uni Pack (India) Pvt. Ltd. He has availed a HT Service connection for his Industry producing various types of gravels, M-sand etc. under the company named M/s. Unipack(India) Pvt. Ltd. This service connection is under the Electrical Section , Edayar of the Licensee which is under the Electrical Circle Perumbavoor. The appellant was not regular in remitting the current charges. As on 12/05/2025 the total outstanding amount is worked out to Rs. 39,51,044/- including the disputed amount of Rs. 2,47,003/-. The tariff of the consumer is HT 1 (A) with connected load 183.29 KW and contract demand 179 KVA. The consumer filed petition to various fora to delay the payment. The present demand of the petitioner is to quash the bill issued by the Licensee towards disincentive for the power factor correction for Rs.6,12,081/-. This demand notice for the power factor disincentive for a period from 2018-2022, which was in monthly bills. The appellant claimed that he was not aware of the low factor and hence he could not take remedy to improve the power factor. The respondent’s version is that this disincentive was shown in the regular bills. The petitioner filed the petition to CGRF. CGRF issued order dated 25/03/2025 on completing procedure stating that the appellant is liable to pay the arrear and regular bill amount. Aggrieved by the decision of CGRF, this appeal petition is filed to this authority.
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