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Category: Orders
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Orders Files: 1290
Orders of Kerala Electricity Ombudsman  in pdf format
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Meter faulty – short assessment bill issued based on audit report of KSEB – P/302/2012 – K.K. Jayaprakash, Perumbavoor.

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The meter of the consumer was found not working properly and a short assessment bill issued based on an audit report. The consumer contended that the short assessment bill will not sustain as it is time barred and the KSEB not informed the consumer that his meters were faulty during the period in question.Dispute.
Tariff fixation of Amusement Park – whether Amusement park will fall under commercial or industrial tariff – P/315/2012 – Simon K Francis (Dream World), Chalakkudy.

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The complainant’s establishment is an Amusement Park and KSEB is charging commercial tariff for electric supply to the consumer. The consumer argues that his establishment comes under industrial category and hence eligible for tariff under HT 1 industrial. The consumer had made representation requesting change of tariff from HT- IV commercial to HT- I industrial. It is held that the consumer belongs to commercial category and accordingly deserves a commercial tariff.
Meter faulty – reassessment bill issued as per subsequent readings obtained after changing the meter – P/314/2012 – Varkey Mathew, Perumbavoor.

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The audit party observed that the power meter was faulty and after the replacement of meter the consumption was found increased and hence needs reassessment of the previous bills. The Board has not taken meter reading for a long period, citing the reason as door locked condition and after that as meter faulty. It is held that the Board has failed in replacing the faulty meter in a reasonable time as per the provision in Supply Code and reassessing the consumer, after replacement of faulty meter after a period of 5 years is not fair.
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