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Category: Orders
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Orders Files: 1290
Orders of Kerala Electricity Ombudsman  in pdf format
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Unauthorized Additional Load and Misuse of Tariff – penal bill issued under Section 126 of IE Act 2003 – P/283/2012 – Suprabha D, Kollam

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The KSEB officials inspected the premises of an Old age home as using for the stay of the staff of a Construction Company. The consumer was charged for misuse of tariff. A provisional assessment bill was issued. The appellant has the claim that, since the building is rented out for residential purpose, the domestic tariff is applicable. This Forum ruled that stay of a certain number of employees of a construction company in a building, can only be considered as private hostel or as a lodging facility.
Unauthorized use of electricity – penal bill issued – P/245/2011 – C.M. Shajahan, Adoor

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KSEB officials detected unauthorized use of electricity by diverting the supply from the domestic connection to commercial connection, using change over switches. The consumer was issued penal bills for the irregularity. Since the consumption of both does not show any abnormal rise in domestic consumption with corresponding decrease in commercial connection during the disputed period, it is decided to set aside the disputed bill.
Deficiency of service -penal bill remitted for Unauthorized addition Load –– delay in regularizing the UAL by KSEB and another penal bill issued – P/232/2011 – Nishad M.A., Malappuram.

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The grievance of the appellant is that there is deficiency of service occurred on the part of KSEB in giving the new LT service connections to the consumer on time and he was penalized for the lapses on the part of KSEB. It is held that it is not justifiable to penalize a consumer for the delay occurred on the part of KSEB and the consumer has acted as per rules. Decided to revise the disputed penal bill by limiting for a period of six months.
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