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Category: Orders
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Orders Files: 1297
Orders of Kerala Electricity Ombudsman  in pdf format
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P/077/2016 Sri. Arun R Chandran, Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of appellant’s three phase service connection is 17633 coming under the jurisdiction of Electrical Section, Mudappallur. The connected load of the appellant is 24.10 kW and tariff is LT VI F. The appellant is paying the current charges regularly without any due or delay. But the respondent as per the invoice dated 29-02-2016 directed the appellant to remit an amount of Rs. 28,806.00 being the short assessment based on the findings that the meter was sluggish during the period from 06/2014 to 07/2014. An objection against the demand was filed before the Assistant Engineer but he did not allow the petition and rejected without quoting any valid reasons. So the appellant had approached the Hon’ble CGRF (NR) by filing a petition in OP No. 28/2016-17. The Forum dismissed the petition vide order dated 09-09-2016. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. In view of the above findings the short assessment issued to the appellant for Rs. 28,806.00 is quashed. The order of CGRF in OP No. 28/2016-17 dated 09-09-2016 is set aside. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
P/067/2016 Sri George Joseph Kottayam.

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The appellant, Sri George Joseph, is a consumer having service connection for conducting a computer centre with consumer number 8692 under the jurisdiction of Electrical Section, Paika. The appellant had complained many times before the KSEB authorities regarding supply interruption in his locality. Due to the power failure and the interruption caused heavy loss and damage to the computer equipments. Since the grievance of the appellant was not redressed, he approached the CGRF, Kottarakkara. The Forum disposed of the petition vide order No. 134/2016 dated 05-09-2016 directing the respondent to take necessary steps to avoid frequent supply interruption. Not satisfied with the works done by the licensee in compliance with the above order, the appellant has approached this Authority with this appeal petition. In the result, the respondent is directed to complete the works as proposed on a war-footing basis for providing uninterrupted supply to the appellant along with similarly placed other consumers. The question of compensation of Rs. 2 Lakhs claimed by the appellant, this Authority is not empowered to take a decision as to the right of the appellant to claim compensation and to decide the amount of damage sustained by the appellant in this regard. That question is left open. The appellant is at liberty to approach the appropriate Forum for the damages if he so desires. The order of the CGRF in order No. 134/2016 dated 05-09-2016 is upheld. No order as to costs.
P/065/2016 Sri. Damodaran K Thiruvananthapuram.

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The appellant, Sri Damodaran K., is a commercial consumer with consumer number 1750 under Electrical Section, Puthenchantha. The grievance of the appellant is that a nearby building owner of Swapna Lodge erected a name board and an insulated wire was drawn through the outer wall of the appellant’s building for lighting the name board. As appellant’s building is more than 50 years old, the wall of the building caused crack and damage due to clamping of insulated wire with PVC pipes. So, the appellant requested to remove the said wiring, but the owner of the nearby building denied his request. Then the appellant filed a petition before the Assistant Engineer who is also failed to take any action on his request. Aggrieved against the inaction of the Assistant Engineer, the appellant filed petition before the CGRF, Kottarakkara which was dismissed due to lack of merits, vide order OP No. 89/2016 dated 12-08-2016 and hence the appellant preferred this appeal before this Authority. When the matter was taken up for disposal on 20-12-2016, the appellant was present and on the respondent’s side Smt. T.V. Asa was also present. The appellant submitted that his grievance was redressed since the insulated wire drawn through the outer wall of appellant’s building for lighting up the name board for Swapna Lodge was removed. This fact was also reiterated by the respondent. So, there is no need for any further adjudication of the issue. The only apprehension of the appellant was that there may not be any drawing of insulated wire through the outer wall of the appellant’s building by the said nearby owner of Swapna Lodge. The respondent assured that periodical surveillance will be done by the officials of the respondent in this regard. The respondent is also directed to take proper action if any violations of the rules and provisions in the Electricity Act and Supply Code by the parties concerned. Anyway, in view of the fact that the matter is settled I am not going into the merits of the rival contentions raised in the appeal. In the above circumstances the appeal is disposed of as above. The order OP No. 89/2016 dated 12-08-2016 is set aside. No order as to costs.

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