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Category: Orders
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Orders Files: 1297
Orders of Kerala Electricity Ombudsman  in pdf format
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P/090/2016 Sri. Abdul Razak Aanathan Malappuram.

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The appellant, Sri Abdul Razak Aanathan, is having a 3 phase service connection issued for industrial purpose, under Electrical Section, Valluvambram, Malappuram, with consumer No: 11392. The appellant’s industry is named as ‘AMH Rice, Flour and Oil Mill’ and having a connected load of 11490 Watts. While being so, the appellant made a written complaint to the Assistant Engineer to test the meter as the energy meter was recording abnormal consumption. Accordingly the meter was tested by installing a standard reference meter and found that the existing meter is recording more than the actual consumption. So the meter was replaced with a new one on 19-01-2016. The energy usage in subsequent months after 1/2016 also showed considerable decrease in consumption. The CGRF, Kozhikode, before whom the petition was filed by the appellant to get his bills revised from 6/2014 onwards and refund of excess amount collected, has ordered to revise the monthly bills during the period from 05/2015 to 01/2016 on the basis of average of 3 billing cycles after the replacement of faulty meter, vide Order No. 67/2016-17 dated 15-10-2016. The appellant is challenging the above decision of the CGRF especially on the period of billing from 05/2015 to 01/2016 and now demands the revision of bills with effect from 6/2014 to 01/2016. Feeling aggrieved against the order dated 15th day of October 2016 in OP No: 67/2016-17 of CGRF, Kozhikode, this appeal petition is filed before this Authority. In view of the above facts, this Authority didn’t find any reason to intervene with the findings of the Forum in this regard. However, the respondent is directed to refund the amount with interest at bank rate as per Regulation 134(3) of Supply Code, 2014. The appeal is disposed of accordingly. The order of CGRF in OP No. 67/2016-17 dated 15-10-2016 is modified to the extent as ordered. No order as to costs.
P/085/2016 Sri. K. Ramakrishnan, Thrissur.

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The appellant, Sri. K. Ramakrishnan, is the Managing Director of M/s Enarc Constructions having a service connection with consumer No. 18148 for a connected load of 3 kW under Electricity Wing, Thrissur Corporation. It is alleged that the respondent increased huge amount from the bill dated 14-06-2012 onwards. In addition to the actual energy charges the respondent had collected an amount of Rs. 18,000.00 to Rs. 20,000.00 and the appellant remitted the same. So, the appellant had submitted an application on 04-11-2015 to the Assistant Secretary, Electricity Department, Thrissur Corporation regarding the discrepancy in the electricity bill. As there was no reply, the appellant again sent a reminder on 19-12-2015. But as nothing was happened, the appellant lodged a complaint before the CGRF, Electricity Department, Thrissur Corporation, on 15-02-2016 with a request to refund the excess amount collected from him. The CGRF had ordered that the bill issued by the respondent is as per Regulation 27 (A) of Supply Code, 2005 and is in order. Hence found that the appellant is liable to remit the penal charges up to 01-04-2014. It was also ordered that as the licensee failed to comply with Regulation 153 (7) of Supply Code, 2014, the respondent is directed to refund the excess amount collected from the appellant after from 01-04-2014 by adjusting against his future bills. In compliance with the order, the respondent revised the assessment for the period up to 01-04-2014 and issued a short assessment bill for Rs. 12,895.00. Feeling aggrieved by this, the appellant has submitted this appeal petition before this Authority with a request to refund the excess amount collected. In view of the above findings, the excess amount collected during the period from 14-06-2012 to 07-10-2015 and the additional amount of Rs. 12,895.00 demanded towards the penal charges for the alleged unauthorized additional load is not sustainable and liable to be quashed. Hence the respondent is directed to refund the excess amount already collected from the appellant by way of penal charges with interest at bank rate as per Regulation 134(3) of Supply Code, 2014. This shall be done at any rate within a period of 30 days from the date of receipt of this order. The order No, CGRF/TCED/7071 dated 20-07-2016 of CGRF, Electricity Department, Thrissur Corporation is modified to the extent as ordered above. No order as to costs.
P/089/2016 Sri. P.V. Mathew, Kottayam.

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The appellant, Sri P.V. Mathew, is a consumer under Electrical Section, Thrikodithanam. The appellant’s case is against the non removal of electric line drawn through his property for providing service connection to three houses. It is alleged that the line was drawn through his property without his knowledge and consent. Against the above action on the part of respondent, the appellant approached the Hon’ble Commission which was disposed of with a direction to file a petition before CGRF. Accordingly, the appellant filed a petition before the CGRF, Kottarakkara and the Forum is of the opinion that further interruption is not required until the disposal of OP filed by the appellant in the Munsiff Court, Changanacherry and the Forum dismissed the petition vide order in OP No. 160/2016 dated 19-10-2016. Feeling aggrieved against the order of CGRF, the appellant has filed the appeal petition before this Authority. In view of the above discussion the appellant is directed to submit an application for shifting the overhead line in the local office of the licensee. The respondent is directed to shift the overhead line passing through the appellant’s property after giving supply to the existing consumers by alternative methods. It is made clear that labour charges required for shifting the overhead line only be recovered from the appellant after giving prior intimation of the estimate. The order of CGRF in OP No. 160/2016 dated 19-10-2016 is set aside. No order as to costs.
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