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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1297
Orders of Kerala Electricity Ombudsman  in pdf format
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P/012/2018 - Sri. George Joseph, Kottayam

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The appellant has filed the appeal petition, being aggrieved at the inaction of KSEB to shift the electric line passing through his property to the road side, situated under Electrical Section, Ponkunnam. Though the appellant had approached the KSEB for shifting the 11 kV line, they had prepared estimate amounting to Rs. 90,371/‐ and later Rs. 73,597/- and demanded the appellant to remit the same. The appellant is aggrieved by the huge sum demanded by KSEB for the work, he has filed petition before the CGRF, Kottarakkara vide Petition No. OP No. 536/2017 and the CGRF has disposed it by order dated 02-02-2018, with the remarks as; “ the LT line can be shifted from the property of the petitioner and others based on the remittance of work deposit amount.”Still aggrieved by the said order, the Appellant has filed the Appeal Petition, before this Authority. From the analysis done and conclusions arrived at, I take the following decision. The respondent shall prepare a revised estimate for the deposit work amount comprising of the construction of the 180 metres of LT single phase 2 wire and labour charge of shifting of 100 metres (i.e., labour charges for the shifting of existing single phase line to the road and estimate cost for the additional single phase 2 wire line construction) and if the appellant is willing to remit the amount, the respondent shall carry out the work. The estimate cost can be shared with the two other beneficiaries by the appellant, if possible. The order of CGRF is modified to this extent. After completion of the work, the respondent shall prepare an evaluation statement of the work based on actual quantities. The appellant shall remit the excess cost if any, within one month, failing which the Licensee shall be entitled to recover the same, as if it was arrears of current charges under appropriate regulations. Excess remittances if any shall be refunded by the respondent by adjustment in the monthly current charges/direct refund within a period of 3 months. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having merits and is allowed to the extent it is ordered.
P/015/2018 - Sri. Jayan V.R., Kozhikode

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The appellant is a domestic consumer of electricity with consumer No.14818 under Electrical Section, Kovoor, Kozhikode. The energy meter in the premises of the consumer was alleged to be not working properly, resulting abnormal reading since 2014. The appellant had registered a complaint via email on 29-05-2014 and on 12-12-2014 requesting to replace the defective meter. The appellant took the matter before the CGRF, Kozhikode, requesting to replace the faulty meter and to review and adjust the amount charged, as the highest consumption was recorded, during the period since 2014, was due to the defective meter only. The Forum has disposed of the complaint vide Order No. OP 125/2017-18 dated 29-01-2018, by taking the following decision. 1) The respondent shall reassess the bimonthly consumption for a period of 12 months (6 spot bills) prior to meter replacement, taking of the average of the consumption recorded in the new meter for three bi monthly spot bills. 2) As the petitioner had already remitted the bi monthly spot bills for the above period, the Respondent shall revise the spot bills accordingly and adjust the excess amount if any, in the future bills. If the revised amount is more than the amount already paid by the petitioner, the Respondent shall not realize such amount. Aggrieved by the said order, the Appellant has filed the Appeal Petition, before this Authority. In view of the factual position I don’t find any reason to interfere with the findings and decision taken by the CGRF, Kozhikode in this case and hence the order of CGRF is upheld. The respondent shall take the average consumption of 3 bi-months from 07-11-2017 for reassessment of 12 months prior to meter replacement and revise the spot bills accordingly and adjust the excess amount, if any, in the future bills. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/014/2018 - Smt. C.R. Vijayalekshmi Amma, Kollam

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The appellant is a consumer of electricity having Consumer No. 25124 under Electrical Section, Kottarakkara West, in LT IV A tariff, for the industrial purpose of body building of motor vehicles. The appellant was served a short assessment bill dated 01-08-2017, for Rs.11,213/‐ by the licensee, pursuant to an audit report. Aggrieved by the said bill the consumer approached the CGRF, Kottarakkara by filing a complaint, numbered as No: 538/2017. The Forum after hearing dismissed the petition in order No. OP/538/2017/dated 03-02-2018. Still aggrieved, the Appellant has filed the Appeal Petition, before this Authority. As per the analysis done and conclusions arrived at, I decide as follows. The decision of CGRF, Kottarakkara is upheld. The consumer shall be provided up to 5 (five) installments, if requested by her, for paying the bill. The appellant is given 30 days time, for making the payment (due date for payment) in full or the 1st installment, from the date of this order. The subsequent installments will bear interest as per rules. No interest is payable by the consumer for the appeal pending period before the CGRF and this Authority and up to 30th day of this order. Having concluded and decided as above, it is ordered accordingly. No order on costs.
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