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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1297
Orders of Kerala Electricity Ombudsman  in pdf format
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P/025/2019 - Sri. Sijo Jose Ernakulam

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The appellant is a consumer of KSEBL with consumer number 574 under the Electrical Section, Manjapra. The appellant complaints that the respondent has cut and removed the trees in his property, without any notice, that caused heavy loss to him. The appellant requested compensation for the trees removed from his premises by the respondent. The appellant has sustained a loss of Rs. 50,000/-. Being aggrieved, the appellant filed petition before the CGRF, Ernakulam vide OP No.66/2018-19 and not satisfied by its decision on 16-03-2019 to dismiss the case, the appellant has filed this appeal petition. From the findings and conclusions arrived at as detailed above, I decide as follows. The Appeal Petition filed by the appellant is rejected and stands disposed of as such. The appellant is free to approach the higher officers of the KSEBL for remedy of the grievance on compensation. As in the case of shifting the line towards the border of the appellant’s property, he can give the required application to the Section office and the respondent shall take proper action accordingly as per rules by collecting labour charges and considering technical feasibility of the shifting. Having concluded and decided as above it is ordered accordingly. No order on costs.
P/024/2019 - Sri. Pradeepan M.P., Kozhikode

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The Appellant is running an ice factory under the name and style of M/s Sincere Ice Factory bearing consumer No.5754 under LT-IV A Tariff with a connected load of 37614 watts and contract demand of 38 kVA under Electrical Section, Eranhickal. The registered owner of the connection is Sri. M.P. Chandran. On 01-09-2018, while taking the reading, it was noticed that voltage in one phase was not getting recorded in the meter. Consequently, the premises of the consumer was inspected on 24-09-2018 by a team of KSEB Limited led by the Anti Power Theft Squad (APTS) of Kozhikode unit. A site mahazar was prepared by the Sub Engineer Sri. Illiyas of Electrical Section, Eranhickal. An irregularity of metering was detected as the B phase voltage connection to the energy meter was rusted and as a result the same got disconnected at the taping point and due to this reason B phase voltage was missing at the terminal of the energy meter. So as to compensate revenue loss to the Board for the unrecorded portion of energy, the Assistant Engineer, Electrical Section, Eranhickal, issued short assessment bill by directing the appellant to pay Rs 4,41,504/-. Aggrieved by the short assessment bill, the appellant filed petition before CGRF, Kozhikode requesting to quash the bill. The Consumer Grievance Redressal Forum disposed the OP No.116/2018-19 filed by the appellant and ordered on 11-02-2019 that the short assessment is limited to one year and the appellant is allowed to remit the amount assessed in 20 installments. Still aggrieved by the said order, the appellant has filed the Appeal Petition before this Authority. For the reasons detailed above, the appeal Petition No. P/024/2019, filed by the appellant stands dismissed as it lacks merits. The order dated 11-02-2019 in OP No116/2018-19 of CGRF, Kozhikode is upheld. But an error in the calculation statement regarding the consumption during the normal period from 1-7-2018 to 1-8-2018 is to be corrected by the respondent and to revise the bill accordingly. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/022/2019 - Sri. Thomas Alexander, Pathanamthitta

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The appellant having consumer number 7582 is a domestic consumer under Electrical Section, Thiruvalla. The registered consumer of the premises is “Mrs. Chellamma Mathew, Prasanthi, Kuttapuzha”. On 20th July 2018, the appellant complained the faultiness of the meter and the meter was replaced on 17th December 2018. While being so, the appellant was aggrieved with the exorbitant bills issued for the months of 9/2018 & 10/2018, issued by the respondent on 17-11-2018 for Rs. 3,360/- and for the months of 11/2018 & 12-2018 for Rs. 2,605/- by taking the average consumption of 356 units. The lodged complaint before the CGRF, Kottarakkara requesting to waive off the excess charges levied in the said bills. The CGRF had dismissed the petition on the ground that the bills issued by the respondent are in order and the petition is devoid of any merits, vide order no. OP No. 158/2018 dated 22-02-2019. Aggrieved by this, the appellant has submitted this Appeal petition before this Authority on 25/03/2019. It is a fact that there was flood and breakdowns in the distribution system in that area and there was no consumption in the premises during the period of August 2018. From the findings and conclusions arrived at as detailed above, I decide to set aside the spot bills from 19-05-2018 to 17-12-2018 issued to the appellant. The respondent is directed to revise the bills for the period from 19-05-2018 to 17-12-2018 (except August) by taking average consumption of 189 units per month. The monthly bill for the August shall be billed at the minimum charge applicable. This shall be done at any rate within 30 days from the date of receipt of this order. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having some merits and is allowed. The order of CGRF, Kottarakkara in Petition OP No. 158/2018 dated 22-02-2018 is set aside. No order on costs.
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