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Orders of Kerala Electricity Ombudsman  in pdf format
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P/076/2019 - Smt. Yamuna Manoj, Thrissur

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The appellant, Smt. Yamuna Manoj, is a single-phase domestic consumer with consumer No. 26693 under Electrical Section, Vellangallur, who is aggrieved by the exorbitant electricity bill issued to her for an amount of Rs. 10758.00 for the period from10-01-2019 to 11-03-2019. The connected load in the premises is 3623 watts from 11/2017 onwards. The appellant approached the Assistant Engineer with a complaint on 09-04-2019 regarding the excess reading of the meter and the impugned bill. Accordingly, the respondent verified the correctness of the meter by testing at TMR, Angamaly and found earth load tamper’ indications. Hence the respondent directed the appellant to remit the bill amount. Being aggrieved, the appellant filed a petition before the CGRF, Ernakulam and the Forum disposed of the petition vide order no. CGRF‐CR/OP 22/2019-20 dated 04-09-2019 with a decision that the petition is dismissed due to lack of merits. Against the decision of the Forum, the appellant has filed the Appeal petition before this Authority on 09-10-2019 From the findings and conclusions arrived at as detailed above, I decide to set aside the electricity bill amounting to Rs. 10,758/- issued to the appellant. The respondent is directed to revise the bill for the consumption period from 10-01-2019 to 11-03-2019 by taking the average of previous three bimonthly consumption i.e average consumption from 9-7-2018 to 10-01-2019 for 332 units. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having some merits and is allowed. The order of CGRF, Central Range in Petition No. OP/22/2018-19/dated 04-09-2019 is set aside. No order on costs.
P/075/2019 - Smt. Sreedevi R, Kollam

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The appellant is a domestic consumer under Electrical Section, Kadappakkada. The appeal is against the order dated 06-09-2019 of CGRF, Southern Region, Kottarakkara in the petition No. 80/2019. The appellant is still aggrieved by the order in not allowing the reliefs prayed by her before the Forum. The grievance of the appellant is as follows. Sri. Sreekumar, brother of the appellant’s husband availed electric connection in a portion of the same house where the appellant is owned and residing, without her consent. There was a case in the Hon: Munsiff Court, Kollam vide OS No. 407/2003 regarding the ownership of land and as per the order, the appellant received 9½ Cents and the younger brother of the appellant’s husband received 4½ Cents of land. Sri. Sreekumar and his wife are residing in two rooms of the building while measuring the land as per the Court Order. The appellant had requested the respondent not to effect another electric connection in the portion of the building, but they effected it. The appellant lodged complaint before the Executive Engineer to disconnect the electric connection, but the Executive Engineer also rejected the appellant’s request. Since an EP is pending for disposal and in the light by the above provision under 22(d) of KSERC Regulations 2005, which restricts the maintainability of the petition filed for the same cause of action and relief, the Appeal Petition filed by the appellant, need no further action at this Authority and hence stands rejected. However, the respondent shall take proper action on disposal of the EA No. 205 in EP No. 18/17 in OS No.427/2003 in the Court of Hon. Principal Munsiff, Kollam.
P/063/2019 Smt. Beenakumari C Alappuzha

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The Appellant bearing consumer No.8497 is an industrial consumer under LT-IV A Tariff with a connected load of 126000 watts under Electrical Section, Charummoodu. The premises of the consumer was inspected on 28-01-2019 by a team of KSEB Limited led by the Anti Power Theft Squad (APTS) of Alappuzha unit. An irregularity of metering was detected as the B phase CT is not accurate and resulted in inaccurate metering. So as to compensate revenue loss to the Board for the unrecorded portion of energy, the Assistant Engineer, Electrical Section, Charummoodu, issued short assessment bill by directing the appellant to pay Rs 1,46,259/-. Aggrieved by the short assessment bill, the appellant filed petition before CGRF, Ernakulam requesting to quash the bill. The Consumer Grievance Redressal Forum disposed the OP No.120/2018-19 filed by the appellant and ordered on 24-07-2019 that the bill issued, limiting the period of short assessment to two years is genuine and legally sustainable. Still aggrieved by the said order, the appellant has filed the Appeal Petition before this Authority. For the reasons detailed above, the appeal petition No. P/063/2019, filed by the appellant stands dismissed as it is found having no merits. The order dated 24-07-2019 in OP No. 120/2018-19 of CGRF, Ernakulam is upheld. But the respondent is directed to issue a revised bill for 24 months under ToD billing to the appellant within fifteen days. The appellant is allowed 24 instalments without interest, to remit the revised short assessment bill, if he desires so. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the appellant stands disposed of as such. No order on costs.
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