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Category: Orders
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Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P/089/2019 Sri. Raveendran Pathanamthitta

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The appellant is an agricultural consumer having a connected load of 840 Watts, with consumer No. 7754 under Electrical Section, Enath, who is aggrieved by the exorbitant electricity bill issued to him on 27-08-2019 for an amount of Rs. 17840.00. The date of connection of the electric connection is 27.12.2004 and the single phase electric connection is availed for agriculture pumping. Aggrieved by this, the appellant filed a petition before the CGRF, Kottarakkara. Later the respondent revised the bill to Rs.10762/- . The CGRF disposed of the petition vide order OP No. 95/2019 dated 23-10-2019 that the disputed amount is liable to be remitted by the appellant and also directed the respondent to allow 12 equal monthly instalments without interest to the appellant for remitting the bill amount. Against the decision of the Forum, the appellant has filed the Appeal petition before this Authority on 20-11-2019. The respondent and the appellant are equally responsible for the energy loss in the premises and hence both shall bear the loss. From the findings and conclusions arrived at as detailed above, I decide to set aside the disputed bill amounting to Rs. 10,762/- issued to the appellant. The appellant shall remit 50% of the disputed amount of Rs. 10,762/-. No interest is payable by the appellant till the due date of the revised bill and the respondent shall issue the revised bill within 15 days from the date of this order. The respondent shall provide instalments if the appellant desires so. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having some merits and is allowed to this extent. The order of CGRF, Kottarakkara in Petition No. OP/95/2019 dated 23-10-2019 is set aside. No order on costs.
P/087/2019 Sr. Teris S.D . Angamaly

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The appellant is a consumer under Electrical Section, Karukutty bearing consumer number 331 under LT VI G tariff with a connected load of 73 kW. The Section officials had conducted an inspection in the premises of the appellant and detected that the tariff assigned to the consumer is wrong and the tariff of the appellant reassigned to LT VI A from 01-07-2014. Again, the tariff assigned for this appellant was changed to LT VI D, which is the tariff assigned for old age homes run by charitable institutions or social organizations or non-governmental organizations as per tariff order published in Extra Ordinary Gazette No.782 dated 21-4-2017. The tariff LT VI D was effected on 01-06-2017 by the respondent based on the registration under Cultural, Scientific and Charitable Act 1955 and 12 A A registration for Income tax exemption. As per the respondent the correct tariff to be assigned to the appellant is LT VIG and accordingly the tariff was changed to VI G w.e.f. 01-3-2019. Since the appellant was wrongly classified under LT VI D tariff and billed accordingly, a short assessment bill amounting to Rs. 443706/- was served on 30-04--2019 towards the undercharged amount due to wrong fixation of tariff for the period 7/17 to 3/19. Aggrieved against this, the appellant approached with a petition before CGRF (Central), Ernakulam, which was disposed of by the Forum vide order in OP No. 14/2019-20 dated 03-09-2019 by dismissing the petition and allowed instalment facility. Against the above order, the appellant has filed this appeal petition before this Authority with a request to quash the short assessment bill, on 18-11-2019. Considering the above facts and legal provisions pertaining to the issue, the short assessment bill for Rs. 4,43,706/- is quashed. The respondent shall revise the short assessment bill for the energy charge and limiting the fixed charge by taking 25% of the total connected load of 73 kW for the disputed period. So, the appeal petition stands allowed to this extent as it is found having merits. The order of CGRF in No. 14/2019-20 dated 03-09-2019 is set aside. No order as to costs.
P/083/2019 Sri. Johny K.L. Thrissur

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The appellant has filed an appeal petition in P/083/2019, being aggrieved by the decision taken by the CGRF in OP No. 20/2018-19 dated 25-09-2019. The appellant is a domestic consumer under Electrical Section, Pudukad having consumer number 7588. The request of the appellant is to shift the pole under dispute to a convenient location. The CGRF, Ernakulam has disposed the petition filed by the appellant with the following orders. "(1) petition is dismissed due to lack of merit. (2) The respondent is directed to carry out necessary maintenance of the line after observing rules and ensuring adequate clearance within a week’s time. Still aggrieved by the order of the CGRF, the Appellant has filed the Appeal Petition before this Authority on29-10-2019. From the findings and conclusions arrived at as detailed above, I decide as follows: 1. The respondent shall maintain the line for ensuring the safe distribution of electricity and clearance shall be maintained as per rules. 2. The respondent shall look into the possibility of replacing the existing overhead line to Aerial Bunched Cables, if the cost is met by either of the affected parties. Having concluded and decided as above, it is ordered accordingly and the Appeal Petition filed by the appellant, stands allowed to the extent ordered. No order on costs.

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