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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1297
Orders of Kerala Electricity Ombudsman  in pdf format
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P-010/2021-Sri. Radhakrishnan Vandothara - Order 12-07-2021

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The bimonthly meter reading in the premises was taken on 22-06-2019 and for further bi-months 08/2019, 10/2019, 12/2019 & 02/2020 readings were not available, the reason said to be “Gate was locked” as per respondent. As such bills for the above months were issued based on the previous month’s average consumption. In 04/2020 also, the reading could not be taken by the respondent due to the restriction imposed in the “Lockdown” period and hence, issued the bill on average basis. After taking meter reading on 23-06-2020, the respondent issued a bill for Rs.1,00,750/-. The appellant filed a petition before CGRF, Southern Region, and the Forum in its order dismissed the petition allowing instalment facility to remit the amount. The appellant filed the appeal petition before this Authority. The appeal is found devoid of merits and hence, dismissed. The appellant’s plea to quash the bill is rejected and this Authority uphold the decision taken by the CGRF, Southern Region in OP No.57/2020 dated 21.12.2020. No surcharge or interest shall be collected from the appellant for the petition pending period before the CGRF and appeal petition before this Authority.
P-009/2021-Sri. Anilkumar.G - Order 12-07-2021

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The appellant’s son, Sri. Abhijith had requested to the Assistant Engineer of the Section Office for shifting the Low Tension three phase line from the appellant’s property to the nearby road and to re-route the weatherproof wire used for providing service connection to his brother’s house conveniently under deposit work. The respondent prepared an estimate for the above work and a portion of the amount deposited in the section office and the remaining portion paid to the contractor, who arranged the works as directed by the respondent. But, as per appellant, the work was not properly carried out and erection of electric pole is inconvenient to the appellant. The appellant filed petition to the CGRF, Northern Region for the convenient rearrangement of the line. But the Forum rejected the request of the appellant, observing that the line was drawn in technically feasible way and the Licensee had acted as per rules prevailing. But it is to be noted that even the shifting of line is shortest, economical or through a technically feasible route, if any genuine objection from the part of nearby property owners, it is proper to file the case before the District Magistrate. Hence, this Authority declines to enter the merit of the request of the appellant for compensation also. The appellant may approach the District Magistrate for the redressal of their grievance as further objections may be raised by the owners of the property through which shifting of the electric line is done and from the nearby property owners. The order of CGRF in OP No.87/2020-21 dated 13-01-2021 is set aside.
P-008/2021-Sri. Kurian Jacob-Order dated12-07-2021

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The appellant was billed bimonthly up to 03-02-2020 and reading could not be taken in April 2020 due to COVID-19 lockdown and hence, issued bill for Rs.2,828/- taking the average of the previous consumption as 468 units. On 03-06-2020, meter reading was taken and found consumption for two bi-months from 03-02-2020 to 03-06-3020 as 1363 units and issued two bills for Rs.5,263/- & Rs.5265/-. CGRF, Southern Region directed the respondent to install a calibrated meter for ascertaining the accuracy of the meter and found the appellant is liable to pay the bill. The appellant filed this appeal petition before this Authority. The testing of energy meter in the premises itself with a calibrated test meter by the respondent is not accepted by the appellant and hence, the appellant can approach the respondent for the testing of the meter in a NABL accredited laboratory after remitting required testing fee within 15 days from the date of this order. The respondent shall select the laboratory for the testing with the concurrence of the appellant and testing shall be done within 30 days from the date of application for testing. If the meter is found good in the testing, the appellant shall remit the disputed bill amount within the revised due date fixed by the respondent. If the meter is found defective, the disputed bills shall be withdrawn by the respondent and issue a revised bill taking average of the three-bimonthly consumption in the undisputed period prior to 03-02-2020 as per rules. The appeal petition filed by the appellant is allowed to this extent and stands disposed of as such. The order of CGRF, Southern Region, in OP No: 78/2020 dated 18-01-2021 is set aside.
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