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Orders of Kerala Electricity Ombudsman  in pdf format
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P-003-2021-Smt. Ammini Prasad - Order 28-06-2021

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The appellant is running a three-star hotel in the name and style “M/s. Pournami Hotel” at Chengannur in Alappuzha Dist. The electric connection was given from Electrical Section, Chengannur with consumer number 4933. There were another four electric connections in the premises and later these connections were merged in the electric connection 4933 with a total connected load of 96 kw. The energy meter provided in the premises was seen burnt on 15-12-2005 and which was replaced with CT operated meter. The appellant suspected recording of abnormal consumption in the newly installed meter and changed with another CT operated meter by the respondent on 31-12-2005. As per the audit report of the Accountant General, a short assessment bill was served on the appellant for Rs.1,88,551/- for a period of six months from 07/2005 to 12/2005. The reason for the reassessment of energy consumption was that the consumption recorded from 07/2005 to 12/2005 was less than half of the recorded consumption in the preceding and succeeding years. The respondent issued the reassessment bill for compensating the revenue loss sustained to the Licensee in the period of six months. The total amount to be remitted by the appellant is Rs.8,46,507/- as demanded by the respondent including surcharge. Under ‘One Time Settlement Scheme’, the said amount was reduced to Rs.3,53,551/- and further a deduction will be done for Rs.3,300/- if the remittance is made as a single payment. Later on 21-04-2021, the respondent informed that the appellant had remitted Rs.1,88,551/- along with surcharge Rs.1,61,382/- on 30-03-2021 under one time settlement scheme. As such, the appeal petition No. P-003/2021 is closed.
P-001-2021-Sri. V.R. Krishnan, Kozhikode-Order 28-06-2021

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The appellant had a High Tension (HT) electric connection, which was dismantled and availed a new LT connection on 10-07-2019. The appeal petition pertains to the period of HT connection. The tariff allotted to the HT connection was under HT (I) category from 1987 onwards, but the tariff was reassigned to HT (IV) from 1999 onwards and collected excess energy charge. The appellant filed a petition before the CGRF, Northern Region for the refund of excess amount remitted. The CGRF dismissed the petition observing that the subject case was being considered by KSEB Ltd. Later KSEB Ltd. decided to refund the excess amount from 09/2012 to 05/2016 for Rs.8,79,454/-. The appellant again filed a petition before CGRF to get the refund of excess amount remitted prior to 09/2012 but the Forum dismissed the petition and the appellant filed this appeal petition before this Authority. The respondent is directed to refund the excess energy charge remitted under HT IV tariff from 15-05-1999 to 09/2012. The respondent shall prepare electricity bill from 15-05-1999 to 09/2012 under HT I tariff and the excess amount collected under HT IV tariff shall be refunded within 30 days from the date of this order. The order of CGRF, Northern Region, Koizhikkode in OP No:62/2020-21 dated 04-12-2020 is set aside.
P-042-2020-Sri.M. Mohammed Haji, Kozhikode-Order 28-06-2021

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Electric connection was given to a high-rise building, owned by the appellant. In addition to the HT connection, there are LT connections in the building. Though the appellant applied for HT connection in 1984, the connection was effected in 1987. As the HT connection was delayed, the appellant applied for two numbers LT connections for immediate temporary usage and which were effected by the respondent. But these temporary connections were not dismantled soon after providing the HT connection. The appellant’s option for contract demand 70 kVA includes the demand of the temporary connections. As such, the appellant has been paying demand charges for 75% of the contract demand along with the fixed charge of temporary connections. The appellant had requested many times to KSEB Ltd. to reduce his contract demand earlier and finally before the CGRF as directed by KSERC. The petition was registered by the CGRF, Northern Region, Kozhikode and the Forum disallowed the request for the reduction of Contract Demand. The high-rise building owned by the appellant is provided with High Tension (HT) and Low Tension (LT) connections in the name of the appellant and in the name of other consumers. The agreement authority of the HT connection is directed to conduct discussions with the consumers of the building including the appellant and initiate action to regularize the connections as per the rules and regulations explained above. This shall be done and completed within ninety days from the date of the order. Both the agreement authority of the HT connection and the appellant shall jointly take steps to get the approval of electrical wiring in the building from Electrical Inspectorate. Immediately after regularizing the load in the building on the strength of the discussion and the approval from the Electrical Inspectorate and rectifying the defects of the metering system, the appellant shall be given the benefit of lower contract demand as requested by the appellant earlier. Since the recorded maximum demand never exceeded 27kVA from the available data from the year 01/2015 to 03/2020 and the appellant had requested many times for the reduction of contract demand, it is decided to re-fix the contract demand with retrospective effect from 1-04-2014 for 40 kVA. The billing demand will be 30 kVA or maximum demand recorded in each month, whichever is higher. The respondent shall prepare an adjustment invoice from 01-04-2014 to till the regularization of service connections in the building and rectifying the defects of the metering system and adjust the amount in the future bills. The adjustment shall be done only after the regularization of connections in the building and rectifying the defects of the metering system. The appellant can re-fix the Contract Demand and can apply to the Licensee as per the procedure explained in the Kerala Electricity Supply Code 2014 after the regularization of service connections in the building. The order of CGRF, Northern Region in OP No.51/2020-21 dated 19-11-2020 is set aside.
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