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Orders of Kerala Electricity Ombudsman  in pdf format
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P-050-2021-Sri. Thomas. P.O., Ernakulam-Order 25-11-2021

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The appellant is the applicant for a new electric connection to his ‘Flat’ and for which applied to the Assistant Engineer, Electrical Section, Girinagar. The application was also accompanied with a photograph of the appellant, identifying proof and a copy of an agreement for sale dated 11-05-2018 (unregistered) executed between Sri. K.T. John and the appellant Sri. P.O. Thomas. The Assistant Engineer denied the electric connection for want of ownership certificate/legal occupancy of the premises, consent from the owner, if applicable. The appellant did not try before the respondent for the connection and approached CGRF, Central Region with a petition and the Forum dismissed the petition due to lack of merits. The appellant filed this appeal petition before this Authority. Appeal Petition vide P-050/2021 filed by the appellant stands dismissed as it is found not maintainable before this Authority. The order of CGRF, Central Region in OP No. 17/2021-22 dated 06-08-2021 is upheld.
P-049-2021-Sri. Jacob Mathew, Ernakulam-Order 25-11-2021

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The grievance of the appellant is that the newly erected pole by shifting creates inconvenience to the appellant for the free movement of vehicles from the Highway to the property of the appellant. The appellant argued that the electric pole is erected amidst the slanted tiles in the road side. The appellant filed a petition before CGRF and the Forum dismissed the petition due to lack of merits. The appellant filed this appeal petition before this Authority. The request of the appellant is to shift the newly erected ‘A’ type pole to a convenient location, so that vehicles can enter from the National Highway to the property of the appellant. It is directed to the respondent to look once again whether the electric pole can be shifted to another location, so as to avoid the inconvenience of the appellant and respondent shall inform his decision to the appellant within a period of 15 days from the date of this order. If the appellant is not satisfied with the decision of the respondent, the appellant is free to approach the District Magistrate. The request made by the appellant in Appeal Petition vide P-049/2021 is allowed to this extent. The order of CGRF, Central Region in OP No.02/2020-21 dated 30-06-2021 is modified.
P-048-2021-Smt. Shalini Vijayan, Ernakulam-Order 25-11-2021

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The respondent had issued a demand notice to the appellant for Rs.6,56,149/- with instalment facility and the appellant made a default in one instalment, which led to an additional surcharge for Rs.6,000/-. The appellant filed a petition vide OP No. 06/2021-22 in CGRF, Central Region requesting exemption from remitting Rs.6,000/- as additional charge and to allow to continue with the earlier instalment scheme. The Forum in its order dated 23-07-2021, issued the following:- (1) A new instalment scheme may be granted to the petitioner by considering the total outstanding arrears including current charge as on date of this order with surcharge; (2) The petitioner may be permitted to remit the arrears in ten monthly instalments. Aggrieved by the decision of the Forum, the appellant filed this appeal petition before this Authority with a request to waive off the arrear bill for Rs.4,30,487/-. The Appeal Petition filed by the appellant for exempting the additional surcharge for the remittance of instalment amount stands rejected and disposed of accordingly. The appellant is liable to remit the belated amount with surcharge and the respondent can allow instalment facility to the appellant as per rules.
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